Terms of Service
Effective Date: 17-01-2025
These Terms of Service (“Terms”) govern your access to and use of the services provided by AfterGlow Medical Aesthetics & Wellness, a medical aesthetics and wellness clinic located at 520 Tamalpais Drive, Ste 204 Corte Madera, California. By scheduling an appointment, accessing our website, or using any of our services, you agree to be bound by these Terms. Please read them carefully before engaging with our services.
1. Services Provided
At AfterGlow Medical Aesthetics & Wellness, we offer a range of medical aesthetics and wellness services, including but not limited to:
- Cosmetic Injectables (e.g., Botox, dermal fillers)
- Laser Treatments (e.g., hair removal, skin resurfacing)
- Skincare Effective Date: 17-01-2025These Terms of Service (“Terms”) govern your access to and use of the services provided by AfterGlow Medical Aesthetics & Wellness, a medical aesthetics and wellness clinic located at 520 Tamalpais Drive, Ste 204 Corte Madera, California. By scheduling an appointment, accessing our website, or using any of our services, you agree to be bound by these Terms. Please read them carefully before engaging with our services.
1. Services Provided
At [AfterGlow Medical Aesthetics & Wellness], we offer a range of medical aesthetics and wellness services, including but not limited to:
- Cosmetic Injectables (e.g., Botox, dermal fillers)
- Laser Treatments (e.g., hair removal, skin resurfacing)
- Skincare and Facial Treatments
- Body Contouring
- Wellness Services (e.g., IV therapy, hormone therapy, nutrition counseling)
All services are provided by licensed medical professionals and trained aestheticians in compliance with applicable laws and regulations.
2. Eligibility
To use our services, you must:
- Be at least 18 years of age.
- Provide accurate and complete information, including personal, medical, and health-related history, as requested by our staff.
- Not be under the influence of alcohol or drugs during your appointment.
- Be in good health, without any conditions that could interfere with or contraindicate the use of medical aesthetics or wellness treatments. You may be required to provide a written doctor’s consent before undergoing certain procedures.
3. Appointment Scheduling and Cancellations
- Scheduling: Appointments can be scheduled by phone, email, or through our online booking system. By scheduling an appointment, you agree to the following terms.
- Cancellation Policy: We require at least 24 hours’ notice for appointment cancellations or rescheduling. Failure to cancel within this timeframe may result in a cancellation fee of [fee amount] or loss of any deposits made.
- No-Show Policy: If you fail to attend your scheduled appointment without prior notice, a no-show fee may be charged.
4. Consultation and Medical Evaluation
- Initial Consultation: All new clients must complete a consultation, which includes a review of your medical history, discussion of treatment options, and an evaluation by a licensed medical professional. The consultation is an opportunity to address your goals, expectations, and any contraindications.
- Medical Evaluation: Certain services may require medical evaluations and/or testing prior to treatment (e.g., lab work, blood tests, allergy tests, etc.).
- Informed Consent: Prior to any procedure, you will be required to review and sign an informed consent form that explains the potential risks, benefits, and side effects associated with the treatment.
5. Treatment Risks and Results
- Risks: All aesthetic treatments carry inherent risks, which may include but are not limited to pain, swelling, bruising, allergic reactions, scarring, and infection. We will discuss the specific risks associated with your chosen procedure during your consultation.
- Results: While we strive to provide optimal results, we cannot guarantee specific outcomes. Individual results may vary, and some procedures may require multiple sessions to achieve desired effects.
- Post-Treatment Care: After your treatment, you will be provided with post-treatment care instructions. It is essential to follow these instructions carefully to minimize the risk of complications and ensure optimal results.
6. Pricing and Payment
- Pricing: The cost of services will be communicated to you during the consultation or prior to booking. Prices are subject to change without notice.
- Payment: Payment for services is due at the time of treatment, unless otherwise agreed upon. We accept various forms of payment, including credit/debit cards, cash, and financing options if available.
- Deposits: For certain treatments or packages, a non-refundable deposit may be required to secure your appointment.
7. Privacy and Confidentiality
- Personal Information: We are committed to protecting your personal and medical information. We comply with all applicable privacy laws, including HIPAA (Health Insurance Portability and Accountability Act), and take all reasonable steps to ensure the confidentiality of your data.
- Medical Records: Your medical records are confidential and will only be shared with third parties with your written consent or as required by law. You have the right to request a copy of your medical records at any time.
7A. SMS Messaging Terms
SMS Program Description
By providing your mobile phone number and opting in through our website forms, appointment requests, consultation forms, or other consent methods, you agree to receive SMS text messages from AfterGlow Medical Aesthetics & Wellness.Types of SMS Messages
Text messages may include:- Appointment confirmations and reminders
• Scheduling and rescheduling notifications
• Treatment follow-up communications
• Customer support and service-related messages
• Promotional offers and special events
• Wellness and aesthetic treatment updates
• General clinic notifications and alerts
Message Frequency
Message frequency may vary depending on your appointments, treatment plans, and interactions with our clinic.Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message received from us. Once opted out, you will no longer receive SMS messages unless you provide new consent.Support Information
For assistance regarding our SMS program, reply HELP to any text message or contact us at:Phone: +1 (510) 588-5996
Email: [email protected]Message and Data Rates
Message and data rates may apply. Charges are determined by your wireless carrier and mobile service plan.Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.Age Restriction
Our SMS messaging program and services are intended for individuals who are 18 years of age or older.Privacy Policy
Please review our Privacy Policy for information regarding how your information is collected, used, and protected:https://afterglowmed.com/privacy-policy/
SMS Privacy Commitment
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, appointment scheduling, messaging platforms, and technical support, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. - Appointment confirmations and reminders
8. Indemnification and Liability
- Indemnification: You agree to indemnify and hold harmless [AfterGlow Medical Aesthetics & Wellness], its employees, contractors, and affiliates from any and all claims, damages, or liabilities arising out of or in connection with your use of our services, including any injuries or adverse reactions resulting from treatments.
- Limitation of Liability: While we take great care in providing high-quality, safe services, you acknowledge that the risks associated with medical aesthetics and wellness treatments cannot be completely eliminated. Our liability is limited to the amount you paid for the specific service, except where prohibited by law.
9. Code of Conduct
- Respectful Behavior: We expect all clients to treat our staff and other patients with respect and courtesy. Inappropriate behavior, including verbal abuse, threats, or harassment, may result in the cancellation of your appointment and termination of services.
- Health and Safety: You must inform us immediately if you are experiencing any illness, infection, or other health issues that may affect your treatment. We reserve the right to refuse service if we believe your condition may pose a risk to your health or the health of others.
10. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and the new Terms will take effect immediately upon posting. By continuing to use our services after changes are made, you agree to be bound by the updated Terms.
11. Governing Law and Dispute Resolution
- Governing Law: These Terms will be governed by and construed in accordance with the laws of [State/Country].
- Dispute Resolution: Any disputes or claims arising from these Terms or your use of our services shall be resolved through binding arbitration, except where prohibited by law. Arbitration will be conducted in [location], and you waive your right to a jury trial.
12. Contact Information
For any questions or concerns regarding these Terms or our services, please contact us at:
AfterGlow Medical Aesthetics & Wellness
520 Tamalpais Drive, Ste 204 Corte Madera, California 94925• Phone: +1 (510) 588-5996
• Email: [email protected]Acknowledgment and Acceptance
By scheduling an appointment or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.and Facial Treatments
- Body Contouring
- Wellness Services (e.g., IV therapy, hormone therapy, nutrition counseling)
All services are provided by licensed medical professionals and trained aestheticians in compliance with applicable laws and regulations.
2. Eligibility
To use our services, you must:
- Be at least 18 years of age.
- Provide accurate and complete information, including personal, medical, and health-related history, as requested by our staff.
- Not be under the influence of alcohol or drugs during your appointment.
- Be in good health, without any conditions that could interfere with or contraindicate the use of medical aesthetics or wellness treatments. You may be required to provide a written doctor’s consent before undergoing certain procedures.
3. Appointment Scheduling and Cancellations
- Scheduling: Appointments can be scheduled by phone, email, or through our online booking system. By scheduling an appointment, you agree to the following terms.
- Cancellation Policy: We require at least 24 hours’ notice for appointment cancellations or rescheduling. Failure to cancel within this timeframe may result in a cancellation fee of [fee amount] or loss of any deposits made.
- No-Show Policy: If you fail to attend your scheduled appointment without prior notice, a no-show fee may be charged.
4. Consultation and Medical Evaluation
- Initial Consultation: All new clients must complete a consultation, which includes a review of your medical history, discussion of treatment options, and an evaluation by a licensed medical professional. The consultation is an opportunity to address your goals, expectations, and any contraindications.
- Medical Evaluation: Certain services may require medical evaluations and/or testing prior to treatment (e.g., lab work, blood tests, allergy tests, etc.).
- Informed Consent: Prior to any procedure, you will be required to review and sign an informed consent form that explains the potential risks, benefits, and side effects associated with the treatment.
5. Treatment Risks and Results
- Risks: All aesthetic treatments carry inherent risks, which may include but are not limited to pain, swelling, bruising, allergic reactions, scarring, and infection. We will discuss the specific risks associated with your chosen procedure during your consultation.
- Results: While we strive to provide optimal results, we cannot guarantee specific outcomes. Individual results may vary, and some procedures may require multiple sessions to achieve desired effects.
- Post-Treatment Care: After your treatment, you will be provided with post-treatment care instructions. It is essential to follow these instructions carefully to minimize the risk of complications and ensure optimal results.
6. Pricing and Payment
- Pricing: The cost of services will be communicated to you during the consultation or prior to booking. Prices are subject to change without notice.
- Payment: Payment for services is due at the time of treatment, unless otherwise agreed upon. We accept various forms of payment, including credit/debit cards, cash, and financing options if available.
- Deposits: For certain treatments or packages, a non-refundable deposit may be required to secure your appointment.
7. Privacy and Confidentiality
- Personal Information: We are committed to protecting your personal and medical information. We comply with all applicable privacy laws, including HIPAA (Health Insurance Portability and Accountability Act), and take all reasonable steps to ensure the confidentiality of your data.
- Medical Records: Your medical records are confidential and will only be shared with third parties with your written consent or as required by law. You have the right to request a copy of your medical records at any time.
8. Indemnification and Liability
- Indemnification: You agree to indemnify and hold harmless [AfterGlow Medical Aesthetics & Wellness], its employees, contractors, and affiliates from any and all claims, damages, or liabilities arising out of or in connection with your use of our services, including any injuries or adverse reactions resulting from treatments.
- Limitation of Liability: While we take great care in providing high-quality, safe services, you acknowledge that the risks associated with medical aesthetics and wellness treatments cannot be completely eliminated. Our liability is limited to the amount you paid for the specific service, except where prohibited by law.
9. Code of Conduct
- Respectful Behavior: We expect all clients to treat our staff and other patients with respect and courtesy. Inappropriate behavior, including verbal abuse, threats, or harassment, may result in the cancellation of your appointment and termination of services.
- Health and Safety: You must inform us immediately if you are experiencing any illness, infection, or other health issues that may affect your treatment. We reserve the right to refuse service if we believe your condition may pose a risk to your health or the health of others.
10. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and the new Terms will take effect immediately upon posting. By continuing to use our services after changes are made, you agree to be bound by the updated Terms.
11. Governing Law and Dispute Resolution
- Governing Law: These Terms will be governed by and construed in accordance with the laws of [State/Country].
- Dispute Resolution: Any disputes or claims arising from these Terms or your use of our services shall be resolved through binding arbitration, except where prohibited by law. Arbitration will be conducted in [location], and you waive your right to a jury trial.
12. Contact Information
For any questions or concerns regarding these Terms or our services, please contact us at:
AfterGlow Medical Aesthetics & Wellness
520 Tamalpais Drive, Ste 204 Corte Madera, California 94925
Acknowledgment and Acceptance
By scheduling an appointment or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
